We ship WORLDWIDE!
We produce orders within 2-5 business days!
All items are handmade and shipped from Ukraine.
Delivery time depends on the Country and Shipping Profile
● Standard Shipping (15+ days)
● DHL Express (5-10 days).
Estimated shipping times:
– United States: 11-29 business days
– Canada: 10-15 business days
– United Kingdom: 5-18 business days
– Europe: 7-20 business days
– Australia, New Zealand and Oceania: 15-32 business days
For a specific country, please write us in chat.
*Please take notice that there are some delays possible before the holidays (Christmas, New Year, etc,)
To track the status of the order, please use an online service https://www.17track.net/
Free shipping option is available on purchases with $65+ (USD).
We use Standard Shipping in this case.
🚫 Important Policy Information
- No personalization changes can be made after production has started.
- Buyers are responsible for any customs duties or import taxes.
- We are not liable for customs delays.
- Custom and personalized items are non-refundable.
- We do not issue refunds for returned items marked as Unclaimed.
- If a parcel is returned due to an incorrect shipping address, the buyer will be responsible for reshipping costs.
We issue a refund on items only in case you receive it damaged or broken, or if you received the wrong item (i.e. wrong size, font, color used, design). Since the item is custom-made, we do not accept returns. However, we can produce and ship another item for free if there is a mistake with the order on our part.
A refund is issued within 1-3 business days to your bank account. To do so, please send us proof that the item is wrong or damaged.
For more details, read our Return and Refund Policy
We thoroughly pack every item with Crawoo boxes, so you will easily recognize it.
Every wooden decor items comes with strong double-sided mounting tape already attached, making hanging quick and hassle-free.
We also put the item into the wooden cutout frame, so you could position it on the wall.
We also give discounts on your next orders.
On top of that, we have Wholesale and Dropshipping prices. In order to get them, please Drop us a line or write in chat