When will my order arrive?

We ship your order out within 1-3 days! See shipping profiles below:

● Standard Shipping (20+ days)
● Express Shipping (7-15 days). This option is applied automatically when buying 2+ items! Available for the US only 
● DHL Express (1-4 days). 

To track the status of the order, please use an online service https://www.17track.net/

 

Do I get discount if I buy more than one?

GET FREE EXPRESS SHIPPING when buying 2+ wooden names. It's 2x faster than usual! This option is applied automatically when you buy 2+ wooden signs, available for the US only.

 

Do you offer wholesale or dropshipping price?

Yes, for sure. Drop us a line and we'll send you our wholesale prices

 

Can I return goods or receive a refund?

We issue a refund on items only in case you receive it damaged or broken, or there is a mistake with the order details like a wrong size, font, or color used.  Since the item is custom made, we do nut accept returns. However, we can produce and ship another item for free if there is a mistake with the order on our behalf. 

A refund is issued within 1-3 business days to your bank account. 

 

What payment methods do you support?

We accept payments via PayPal, debit and credit cards (Visa/MasterCard).