Mother Day Wood Sign

When will my order arrive?

We ship your order out within 1-3 days! See shipping profiles below:

● Standard Shipping (20+ days)
● Express Shipping (7-15 days). This option is applied automatically when buying 2+ items! Available for the US only 
● DHL Express (1-4 days). 

To track the status of the order, please use an online service https://www.17track.net/

 

Do I get discount if I buy more than one?

GET FREE EXPRESS SHIPPING when buying 2+ wooden names. It's 2x faster than usual! This option is applied automatically when you buy 2+ wooden signs, available for the US only.

 

Do you offer wholesale or dropshipping price?

Yes, for sure. Drop us a line and we'll send you our wholesale prices

 

Can I return goods or receive a refund?

We issue a refund on items only in case you receive it damaged or broken, or there is a mistake with the order details like a wrong size, font, or color used.  Since the item is custom made, we do nut accept returns. However, we can produce and ship another item for free if there is a mistake with the order on our behalf. 

A refund is issued within 1-3 business days to your bank account. 

 

What payment methods do you support?

We accept payments via PayPal, debit and credit cards (Visa/MasterCard).

Letters such as "j" and "i" contain dots that are not naturally connected to the letters when previewed in our font previewer. However for ease of hanging we will connect the dot to the base of the letter unless you specifically tell us otherwise. 

Additionally, we will connect any letters to each other that are disconnected (often this happens with a capital 1st letter) so that you are shipped 1 single wooden sign. We will do the same if you have multiple words such as "Nora&James" unless otherwise specified.

If you prefer for your letters or words to be disconnected in any way please also specify this to us in the personalization section.